Effective May 12, 2026
1. Acceptance & Scope
These Terms & Conditions (the “Terms”) constitute a binding agreement between the Nevada Flooring Association (“NFA,” “we,” “us”) and each member, applicant, or other person accessing the NFA member portal or otherwise transacting with the NFA (each, a “Member” or “you”). By submitting a membership application, paying dues, or accessing the member portal you confirm that you have read, understood, and agree to be bound by these Terms and by the Privacy Policy available at /privacy.
2. Eligibility & Member Requirements
Membership is open to Nevada-based flooring contractors, dealers, and related trades that meet and continuously maintain the following requirements. The NFA verifies these at the time of application and reserves the right to verify them at any time during the membership term.
- Active Nevada State Contractors Board license. You must hold a current, active license issued by the Nevada State Contractors Board (NSCB) appropriate for the scope of work you advertise. You must provide your license number on application and notify the NFA in writing within ten (10) business days of any change in license status, classification, monetary limit, or qualifying individual.
- General liability insurance. You must carry and continuously maintain commercial general liability insurance with limits of not less than $1,000,000 per occurrence and $2,000,000 aggregate, written by an insurer authorized to do business in Nevada. You agree to furnish a current Certificate of Insurance upon request.
- Workers' compensation insurance. If you employ one or more workers (whether classified as employees or otherwise), you must carry workers' compensation insurance as required by Nevada law (NRS Chapter 616B). You agree to furnish proof of coverage upon request.
- Good standing with the NSCB. You must remain in good standing with the Nevada State Contractors Board. You agree to notify the NFA in writing within ten (10) business days of receipt of any disciplinary action, citation, suspension, revocation, or complaint resolved adversely to you by the NSCB.
- Accurate representations. Information you provide in your application and on your directory listing must be truthful, current, and not misleading. You agree to correct inaccuracies within a reasonable period after discovery.
- No undisclosed material adverse history. At the time of application you must disclose any unsatisfied civil judgments, pending NSCB enforcement actions, or criminal convictions involving fraud, theft, or violence against persons or property in the prior five (5) years.
3. Membership Dues, Auto-Renewal & Refunds
Membership dues are billed annually through our payment processor, Stripe, on the anniversary of your initial activation. Tiers and current pricing are described at /become-a-member.
- Your subscription renews automatically each year until you cancel. You may cancel at any time from your member dashboard or by emailing the NFA; cancellation takes effect at the end of the then-current paid period and stops further auto-renewal.
- Refunds. Dues paid are non-refundable, except that the NFA may, in its sole discretion, prorate a refund where membership is terminated by the NFA without cause within the first thirty (30) days of activation.
- Failed payments. If a charge fails and is not cured within fifteen (15) days, the NFA may suspend the member listing and member benefits until payment is current.
- Scholarship contributions. Optional scholarship gifts made through the application flow are part of the same charge and are non-refundable. 100% of scholarship funds are restricted to the NFA Scholarship program.
4. Member Conduct & Code of Ethics
Members commit to conducting themselves professionally, honestly, and respectfully in all interactions with customers, other members, the NFA, NFA staff, and the public. Specifically, every Member agrees to the following:
- Honest dealing. No false or misleading advertising about license classification, monetary limit, experience, certifications, insurance, references, or NFA membership status.
- Written contracts. Provide written contracts to residential customers for flooring work, with itemized scope, materials, pricing, and a workmanship warranty term.
- Respectful conduct. Treat customers, other Members, NFA staff, and other trades with respect, free from harassment, discrimination, or threatening conduct. Discrimination on the basis of race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, or disability is grounds for termination.
- No undercutting through unlicensed work. Members shall not perform contracted work, or knowingly subcontract to persons performing work, outside the scope of an active and appropriate Nevada license.
- Cooperate with mediation. Members agree to participate in good faith in the NFA mediation process for any customer complaint properly filed against them (see Section 8).
- Confidentiality of member information. Members shall not misappropriate another Member's customer list, lead information, or confidential business information obtained through NFA channels (Discord, member directory, mediation records, etc.).
- No misuse of NFA channels. The member-only Discord, email lists, and other NFA communication channels are for legitimate trade discussion. Spam, harassment, recruiting NFA Members for unrelated multi-level-marketing schemes, or political campaigning are not permitted.
- Compliance with law. Members will comply with all applicable Nevada and federal laws governing their business, including wage and hour, workers' compensation, anti-discrimination, lien, and consumer protection laws.
Violation of this Section 4 is grounds for suspension or termination at the NFA's sole discretion (see Section 7).
5. Use of NFA Marks & Stamp of Excellence
While in good standing, you receive a limited, non-exclusive, non-transferable, and revocable license to display the NFA name, logo, and “Stamp of Excellence” mark on your website, marketing materials, vehicles, and business cards solely to identify yourself as an active NFA Member. You agree:
- You will not modify the NFA marks except for sizing and color adaptations consistent with NFA brand guidelines.
- You will not use NFA marks in any manner that implies endorsement of a specific product, service, or outcome by the NFA.
- Upon suspension, termination, or non-renewal of membership, you will cease all use of the NFA marks within thirty (30) days, including removal from websites, online listings, vehicles, and physical signage.
- The NFA owns all rights, title, and interest in its marks. Nothing in these Terms transfers ownership.
6. Directory Listing
The NFA publishes a public directory of Members at /find-a-contractor. By joining, you grant the NFA a non-exclusive, royalty-free license to publish your company name, contact information, service area, specialties, and photographs you supply in connection with that directory and related NFA promotional material. You may request edits to your listing through the member portal or by emailing hello@nvflooringassociation.com. Material elements of the listing (license verification, badge tier, position in search results) are determined by the NFA. The NFA may, in its discretion, decline to publish content it reasonably believes to be inaccurate, infringing, or inconsistent with the Code of Ethics.
7. Suspension & Termination
The NFA may suspend or terminate membership, with or without notice, on any of the following grounds:
- License lapse, suspension, or revocation by the NSCB.
- Failure to maintain required insurance.
- Material misrepresentation on the application or in a directory listing.
- Violation of the Code of Ethics (Section 4).
- Failure to participate in good faith in the NFA mediation process.
- Non-payment of dues that is not cured within fifteen (15) days of notice.
- Conduct that the NFA reasonably determines is injurious to the reputation of the association or its Members.
Upon termination for cause, no dues paid will be refunded, the Member must cease all use of NFA marks under Section 5, and the directory listing will be removed promptly. Termination does not relieve a Member of obligations accrued before termination (including pending mediation matters).
8. Dispute Resolution & Mediation
Customer complaints against a Member. The NFA operates a mediation channel for customers of Members who allege a violation of the Code of Ethics, the workmanship standard, or a customer-Member dispute that the Member has not resolved directly. By joining, Members agree to participate in good faith in this process, respond to NFA communications within five (5) business days of receipt, and abide by reasonable remedial findings (including repair, partial refund, or other resolution proportionate to the matter). Failure to participate in good faith is grounds for termination.
Member disputes with the NFA. Disputes between a Member and the NFA arising out of or relating to these Terms will be addressed first through good-faith negotiation. If negotiation does not resolve the dispute within thirty (30) days of written notice, the matter will be submitted to non-binding mediation in Carson City, Nevada, before resort to litigation. This clause does not bar a party from seeking interim or injunctive relief, or from filing a complaint with the Nevada State Contractors Board where appropriate.
9. Limitation of Liability & Disclaimer of Warranties
The Nevada Flooring Association is a trade association. It does not perform flooring installation, does not employ Members, does not direct or supervise Members' work, and does not guarantee any Member's work, services, or financial condition. All Members are independent businesses.
Membership benefits are provided “as is.” Resources, templates, guides, training materials, mediation services, and directory placements are provided without express or implied warranty of merchantability, fitness for a particular purpose, accuracy, or legal sufficiency. Legal templates published by the NFA are starting points and require review by qualified counsel before use.
Maximum aggregate liability. To the maximum extent permitted by Nevada law, the NFA's aggregate liability to a Member arising out of or relating to membership or these Terms shall not exceed the dues paid by that Member to the NFA in the twelve (12) months preceding the event giving rise to the claim. The NFA shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, business interruption, or loss of goodwill, regardless of the legal theory.
10. Indemnification
Each Member agrees to defend, indemnify, and hold harmless the NFA, its directors, officers, employees, contractors, and committee members from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) the Member's work, services, or business operations; (b) the Member's breach of these Terms or the Code of Ethics; (c) the Member's violation of any law, regulation, or third-party right; or (d) any content the Member submits to the NFA for publication. This indemnity survives termination of membership.
11. Independent Contractors
Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship between the NFA and any Member, or among Members. No Member may bind the NFA contractually, hold itself out as an agent of the NFA, or accept payments on the NFA's behalf.
12. Intellectual Property
All content published on the NFA website, the member portal, the resource library, and NFA communications (including templates, guides, articles, photographs other than those supplied by Members for their listings, and the NFA marks) is owned by the NFA or its licensors. Members receive a limited license to download and use NFA resources for their own legitimate business purposes; resale, redistribution, or removal of attribution is prohibited.
13. Modifications to These Terms
The NFA may modify these Terms from time to time. Material modifications will be announced through the member portal and by email to the address on file at least fifteen (15) days before they take effect. Continued use of the member portal or payment of renewing dues after the effective date constitutes acceptance. Members who do not accept a material modification may cancel under Section 3.
14. Governing Law & Venue
These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-laws principles. The exclusive venue for any action arising out of or relating to these Terms is the state or federal courts located in Carson City, Nevada, and each party consents to personal jurisdiction there.
15. General
These Terms (together with the Privacy Policy) are the entire agreement between the NFA and the Member with respect to membership and supersede any prior representations or agreements. If any provision is held unenforceable, the remainder will remain in full force. The NFA's failure to enforce any right is not a waiver. The Member may not assign these Terms; the NFA may assign them in connection with a successor organization or restructuring.
16. Contact
Nevada Flooring Association
3219 Sherman Lane
Carson City, NV 89706
hello@nvflooringassociation.com
(775) 555-0144